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Privacy Policy

Our Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us.

At Upper Reach Winery, the privacy of our visitors and customers is very important to us. This Privacy Policy outlines the types of personal information that is received and collected by Upper Reach Winery and how it is used.


Upper Reach Winery regards customer privacy as an important part of our relationship with our visitors and members. The following privacy policy applies to all Upper Reach Winery  users, and conforms to Internet Privacy Standards. If you have questions or concerns regarding this statement, you should first contact us.

What information do we collect?

We collect information from you when you subscribe to our eNewsletter, purchase wine or fill out a form.

When purchasing wine, you will be asked to enter your: name, e-mail address, billing address, shipping address and phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process your wine order request. Your information is used to accurately process your wine.
  • To personalise your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your Cellar Club support needs.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

How can you access or update your information?

If your Personally Identifiable Information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by

  • Updating your profile in your Account
  • Emailing us at
  • Unsubscribe from the relevant email correspondence

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of your membership purchases so that we can offer better site experiences and tools in the future.

What’s our security policy?

Upper Reach Winery uses PayPal for its online credit card transactions. PayPal processes online credit card transactions for millions of global transactions, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed externally on the PayPal website. Upper Reach Winery can not see or access your credit card details. For more information about PayPal and online credit card payments, please visit

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third Party Links

Links on Upper Reach Winery website to external entities are not covered within this policy. You should check with the respective privacy policies of these third-party websites for more detailed information on their privacy practices. Upper Reach Winery privacy policy does not apply to, and we cannot control the activities of other websites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on March 2015.

Contacting Us

If there are any questions regarding this privacy policy you may contact us via email at